Voice AI that understands and acts.
For teams that run on calls, we build voice AI that turns conversations into action. From voice assistants and call intelligence to real-time agent assist, our systems are built for low latency, real-world audio, and the languages your customers speak.
Built for call-heavy operations.
High call volume
Your team can't keep up with incoming calls.
Repetitive queries
The same questions get asked hundreds of times a day.
No call visibility
You don't know what's being said or how calls are handled.
Inconsistent handling
Quality depends on who picks up the phone.
Manual after-call work
Agents spend as long logging calls as handling them.
Three kinds of voice AI.
Voice Assistants
Voice-to-voice assistants that answer calls, handle common requests, and hand off to a human when needed.
Call Intelligence
Turn recorded calls into structured insight: transcripts, summaries, sentiment, topics, and QA analytics.
Real-Time Agent Assist
Live support during calls — surfacing answers, next steps, and information to your agent as the conversation happens.
What we deliver.
Speech-to-text and text-to-speech tuned for your accents and languages
Call analytics: transcripts, summaries, sentiment, and QA scoring
Integration with your telephony, CRM, and systems
Conversation design: flows that feel natural and know when to escalate
Real-time assist surfaced to agents during calls
Monitoring, guardrails, and documentation
How a voice system runs a call.
Listen
Capture and stream audio in real time from the call.
Understand
Transcribe and interpret intent, even through noise and accents.
Respond or assist
Generate a spoken response or surface guidance to the agent.
Act
Trigger actions — update a ticket, schedule a callback, escalate.
Analyse
Log, summarise, score, and feed insights back to your team.
Engineered for how calls actually sound.
Low latency
Sub-second response times that keep conversations natural.
Noisy audio handling
Built for real environments — background noise, crosstalk, compression.
Indian languages
Hindi, Tamil, Telugu, Kannada, and more — with accent handling.
Streaming and batch
Real-time processing for live calls, batch for recordings.
Human escalation
Knows when to hand off — smoothly, with context.
Connects to your call stack.
Why our voice systems hold up.
Tuned for the real world
Tested on noisy, accented, real-world audio — not clean studio recordings.
Senior-led
Experienced engineers who've built production voice systems.
Measured
Latency, accuracy, and escalation rates — tracked and improved continuously.
Secure by default
Call data handled under ISO 27001 practices with encryption and access controls.
From discovery to production.
Discovery & Assessment
Use-cases, languages, telephony, success metrics.
Build & Validate
Build, tune for latency and audio, test on real calls.
Deploy & Harden
Integration, monitoring, handover.
Operate & Optimise
Tuning and new call flows.
Voice AI
FAQ's.
Anything else? Write to us directly.
Connecting the AI to your systems, deploying it to your environment, adding security and fallback behaviour, setting up monitoring, and documenting it so your team can operate it reliably.
Yes, CRMs, ERPs, ticketing, databases, and custom internal systems via APIs and connectors.
Yes. We deploy to cloud, private cloud, or on-premise depending on your security and compliance needs.
Yes. Every engagement includes runbooks and documentation, and optional ongoing support.
Monitoring and observability, cost and drift alerts, fallback behaviour for slow or failing services, and clear runbooks for your team.
Access controls, encryption, and guardrails throughout, aligned with ISO 27001 practices.
Turn your calls into an advantage.
Tell us about your call volume and use-case — we'll map the fastest path to a voice system that works.
support@zyqo.ai · Bengaluru, India